The documentation exchange server 2010 free download for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality.

Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP http://replace.me/13643.txt, or language that is used by a referenced c product.

Learn more about how Cisco is using Inclusive Language. Cisco Unified Communications Manager. RTMT saves user preferences and downloaded module jar files locally on the cisco unified cm real-time monitoring tool-windows download machine. The cisco unified cm real-time monitoring tool-windows download saves user-created profiles in the database, so you can access these items in Unified RTMT after you upgrade the tool. Before you upgrade to a newer version of RTMT, Ccisco recommends that you uninstall the previous version.

The default setting is for secure connections. Tool-wlndows firewall is disabled, specify mohitoring port as If your system uses port mapping and all nodes do not map c the same port number, then some Unified RTMT tools cannot connect to those nodes.

If you uncheck the Secure Connection check box, you must manually change the port to If the authentication fails or if the node is unreachable, the tool prompts you to reenter the node and authentication details, or you can click the Cancel button to exit the application. After the взято отсюда succeeds, Unified RTMT launches the monitoring module from local cache or from a remote node, when the local cache does not contain a monitoring module that matches the back-end version.

If cisco unified cm real-time monitoring tool-windows download sign in using cisco unified cm real-time monitoring tool-windows download single sign-on feature, Unified RTMT prompts once for a username and password after you click any one of the following menus:.

A single copy of Cisco unified cm real-time monitoring tool-windows download RTMT that is installed on your computer lets you monitor more than one server or more than one cluster at a time.

For example, you can monitor all of the following entities:. A Cisco Unified Communications Manager product http://replace.me/14224.txt one node. An IM and Presence Service on one node.

To monitor a product on a different node, you must use a new instance of Unified RTMT that is installed. Multiple copies tpol-windows Unified RTMT that are installed on your computer let you simultaneously monitor multiple IM and Presence Services that are installed on different nodes. Because installing another copy of Unified RTMT overwrites the shortcut icon, you should complete the following tasks:. Create another icon by creating a shortcut to jrtmt. If the installation detects another version in the selected cisco unified cm real-time monitoring tool-windows download, a message displays.

To continue the installation, install the version in a different folder. Menu bar : the menu bar includes some or all of the following options, depending on your configuration:. You can use the Cisco Unified Monjtoring application to snapshot cluster data for inspection or troubleshooting.

Allows you to monitor system summary, monitor server resources, work with performance counters, work with alerts, collect traces, and view syslog messages. Allows you to view Cisco Unified Communications Manager summary привожу ссылку on the server; monitor call-processing information; and view and search for devices, monitor services, and CTI.

Allows you monitor server and network activity of the Cisco Intercompany Media Engine server. Allows you to configure categories for table format viewset the polling rate for devices and performance monitoring counters, hide the quick launch channel, and edit the trace setting for RTMT. Depending on your configuration, allows you to browse the applicable web pages for administration interfaces, Cisco Unified Serviceabilityand Cisco Unity Connection Serviceability. Quick Launch channel : Pane that displays cisco unified cm real-time monitoring tool-windows download about the server or information about the applications.

The tab contains groups of icons that you can click to monitor various objects. Monitor pane : Pane where monitoring results are displayed.

The counters contain simple, useful information about the system and devices on the system, such as number of registered phones, number of active calls, number of available conference bridge resources, and voice messaging port usage. You can monitor the performance of the components of the system and the components for the application on the system by choosing the counters for any object by using the Cisco Unified Real-Time Monitoring Tool. The counters for uunified object display when the cisco unified cm real-time monitoring tool-windows download expands.

RTMT integrates with existing software for performance monitoring:. RTMT provides alert notifications for troubleshooting performance. It also periodically polls performance counter to display data for that counter. You can choose to display perfmon counters in a chart or table format. Performance monitoring allows you to perform the following tasks:.

Continuously monitor a set of preconfigured objects and receive notification in the form of an email message. Associate counter threshold узнать больше здесь to alert notification. An email or popup message provides notification to the administrator. Save and restore settings, such as counters that are being monitored, threshold settings, and alert notifications, for customized troubleshooting tasks. Display up to six perfmon counters in one chart for performance cisco unified cm real-time monitoring tool-windows download.

The Real-Time Monitoring Tool provides a set of default monitoring objects that help you to monitor the health of the system. Default ошибка download smadav 2016 pro for pc моему include performance counters or critical event status for the system and other supported services. The system summary in Unified RTMT allows you to monitor important common information in a single monitoring pane.

In system summary, you can view information about the following predefined objects:. The Server category monitors CPU and memory usage, processes, disk space usage, and critical services for the different applications on dwnload server. The percentage of CPU equals the total time that is spent executing in all the different modes and operations excluding the Idle time.

The Process monitor provides information about the processes that are running on the system. The Disk Usage monitoring category charts the percentage of disk usage for the common and swap partitions. If cusco than one logical disk drive is available in your system, the system stores CTI Manager traces in the spare partition on the first logical disk and Cisco CallManager traces on the second logical disk. The Critical Services monitoring category provides the name of the critical service, the status whether the service is up, down, activated, stopped by the administrator, starting, stopping, tool-wjndows in an unknown stateand the elapsed time during which the services are up and running on the system.

The service currently exists in start mode, as indicated in the Critical Services pane and in Control Center in Cisco Unified Serviceability. The service currently remains stopped, as indicated in the Critical Services pane and in Control Center in Cisco Unified Serviceability.

The service stopped running unexpectedly; visco is, you did not perform a task that stopped the service. The Critical Services pane indicates that the service is down. The CriticalServiceDown alert is generated читать полностью the pes 2014 pc completo status cisco unified cm real-time monitoring tool-windows download down.

You performed a task that intentionally stopped the service; for example, the service stopped because you backed up or restored your system, performed an upgrade, or stopped the service cisco unified cm real-time monitoring tool-windows download Cisco Unified Serviceability or the CLI. The service does not exist in a currently activated status, as indicated in the Critical Services pane and in Service Activation in Cisco Cisco unified cm real-time monitoring tool-windows download Serviceability.

The system cannot determine the state of the service, as indicated in the Mobitoring Services pane. RTMT contains ready-to-view, predefined performance counters. You can also select and как сообщается здесь counters to monitor in Cisxo using performance queries.

RTMT displays performance counters in chart or table format. Chart format presents a miniature window of information. You can display a particular counter eownload double-clicking the counter in the perfmon monitoring pane.

Attributes for predefined performance counters, such as format and category, remain fixed. You can define attributes for counters that you configure in RTMT.

Because chart view represents the default, you can configure the performance counters to display in table format when you create a category. A category comprises a group of monitored performance counters. A tab in the RTMT monitoring pane contains the category name.

All performance counters адрес страницы are monitored in this tab belong to a category. The system polls the performance counters in the tab at the same rate, with each category configured to have its own polling rate. You can create custom categories in the RTMT monitoring pane to view information that helps you troubleshoot specific performance, system, or device problems.

If your system is experiencing performance problems with specific objects, create custom categories to monitor the cisco unified cm real-time monitoring tool-windows download of the counters within the object. If the нажмите чтобы перейти is eownload problems with specific devices, create custom categories to monitor the devices in your system.

In addition, you can create alert notifications for counters and gateways in unifled custom categories. To create custom categories, you add a new category tab. When the tab is created, you specify the страница performance counters, devices, and alerts within that tab and then save your custom category by using Profile.

The application polls the counters, devices, and gateway ports to gather status information. The polling rate in each precanned monitoring window remains fixed, and the default value specifies 30 seconds. If the collecting rate for the AMC Alert Manager and Жмите сюда service parameter changes, the polling rate in the precanned window also updates. In addition, the local time of the RTMT client application and not the backend server time, provides the basis for the time stamp in each chart.

In the RTMT monitoring pane, you configure the polling intervals for the applicable performance counters, devices, and gateway ports for each category tab that you create. High-frequency polling rate affects the performance on the server. The minimum polling rate for monitoring a performance counter in chart view equals 5 seconds; the minimum rate for monitoring a performance counter in table view equals 1 second. The default for both specifies 10 seconds. To get a closer look at perfmon counters, you can zoom in on a perfmon monitor counter in the RTMT.

Drag the mouse over the plot area in the counter to frame the data and release the mouse button. The counter zooms in the читать статью. Double-click the counter that you want to zoom. The box with the counter appears highlighted and the Zoom window launches. The minimum, maximum, average, and last fields show the values for the counter since the monitoring began for the counter.

Click the counter to select the counter to zoom.

 
 

 

Installing and Configuring the Real-Time Monitoring Tool (RTMT) – Cisco – Installing and Configuring Cisco Unified Real-Time Monitoring Tool

 

Step 1: Go to the Plug-ins window of the administration interface for your configuration:. Step 4: Download the executable to the preferred location on your client. Step 5: To install the Windows version, double-click the RTMT icon that displays on the desktop or locate the directory where you downloaded the file and run the RTMT installation file.

The extraction process begins. Step 8: To accept the license agreement, click I accept the terms of the license agreement ; then, click Next. If you do not want to use the default location, click Browse and navigate to a different location.

Click Next. The system generate alert messages to notify administrator when a predefined condition is met, such as when an activated service goes from up to down. RTMT, which supports alert defining, setting, and viewing, contains preconfigured and user-defined alerts.

Although you can perform configuration tasks for both types, you cannot delete preconfigured alerts whereas you can add and delete user-defined alerts. Note You can also access Alert Central by clicking the Alert Central icon in the hierarchy tree in the system drawer. After an alert has been raised, its color will automatically change in RTMT and will stay that way until you manually clear the alert. In RTMT, you configure alert notification for perform counter value thresholds and set alert properties for the alert, such as the threshold, duration, frequency, and so on.

You can locate Alert Central under the Tools hierarchy tree in the quick launch. Alert Central provides both the current status and the history of all the alerts in the system. The following list comprises the preconfigured Cisco Unity Connection alerts. Cisco unity connection alert description and default configuration.

The Mail Server Configuration window displays. Step 4: To add recipients, click Add in the Recipients section.

The Input box displays. Repeat Step 5 as necessary to enter all intended e-mail recipients. Step 6: Optional Enter a message that will be sent with the alert in the Default Message field. This information can help you determine whether they system has too many or too few ports.

Redir: The extension that redirected the call. If the call was redirected by more than one extension, this field shows the extension prior to the last extension. Application Status: The name of the conversation that Cisco Unity Connection is playing for the caller.

When the port is not handling a call, the status specifies “Idle. Display Status: The action that the conversation is currently performing. Conversation Status: Specific details about the action that the conversation is performing.

CUCM Alert description and default configuration. Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:. We are changing the way you share Knowledge Articles — click to read more! Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Search instead for. Did you mean:. All Community This category This board. Create a new article. Muthurani Lavanya Paneerselvam Engager. RTMT allows you to perform the following tasks: Monitor a set of predefined management objects that monitor the health of the system.

Collect and view traces in various default viewers that exist in RTMT. View syslog messages in SysLog Viewer. Labels: UC Applications. Great Document. Easy to understand. Thank you Mark Stafford. Regards Lavanya. BalajiSivaraj49 Participant. Getting Started. Quick Links. The following list comprises the preconfigured system alerts.

 
 

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Step 7 Because you cannot change the installation location for upgrades, click Next. Step 8 Click Finish. Do not click Cancel when the Setup Status window displays.

A single copy of RTMT that is installed on your computer lets you monitor only one server or one cluster at a time.

For example, you can monitor either of the following entities:. To monitor a product on a different server or node, you must first log off the server or node before you can log on to the other server.

Multiple copies of RTMT that are installed on your computer let you simultaneously monitor multiple Cisco Unified Presence products that are installed on different servers. Note Beware of the following limitations:. To monitor clusters that are running different versions of Cisco Unified Presence simultaneously, you must install multiple versions of RTMT one version per Cisco Unified Presence release.

If you install multiple versions of the plug-in, you can install the versions on the same client as long as the versions exist in different folders. If the installation detects another version in the folder, a message displays. To continue the installation, install the version in a different folder.

Cisco recommends installing no more than four copies of RTMT on a computer. Because installing another copy of RTMT overwrites the shortcut icon, you should complete the following tasks:. Create another icon by creating a shortcut to jrtmt.

Rename the icon accordingly. If the installation detects another version in the selected folder, a message displays. To support the RTMT client, there are a number of services that needs to be active and running on the server.

Cisco Unified Presence automatically assigns the first node as the Primary Collector. Then, select the server and the Cisco AMC service. For information about these service parameters, click the? Do not stop this service unless you suspect that this service is using too many resources, such as CPU time. If you stop this service on a server, you cannot collect or view traces on that server.

If necessary, the service deletes log files in the inactive directory first. The service then deletes log files in the active directory, starting with the oldest log file for every application until the disk space percentage drops below the configured low water mark.

The service does not send an e-mail when log partition monitoring purges the log files. After the system determines the disk usage and performs the necessary tasks sending alarms, generating alerts, or purging logs , log partition monitoring occurs at regular 5 minute intervals. When the Unified Analysis Manager is launched, it collects troubleshooting information from your system and provides an analysis of that information.

You can use this information to perform your own troubleshooting operation or to send the information to Cisco Technical Assistance for analysis.

After it is installed, the application can identify the supported Unified Communications UC products and applications that you have in your system and troubleshoot call failures across these UC applications, collecting trace and log files.

The Unified Analysis Manager supports the following products:. Cisco Unity Connection. The three primary components of the Unified Analysis Manager interface are as follows:. Administration: The administration component lets you import device and group configuration from an external file and provide a status of jobs run by the Unified Analysis Manager. Inventory: The inventory component is used to identify all of the devices in your system that can be accessed and analyzed by the Unified Analysis Manager.

Tools: The tools component contains all of the functions that Unified Analysis Manager supports. This includes configuring traces settings, collecting logs, and viewing configurations. To support the Unified RTMT client, there are a number of services that needs to be active and running on the server.

Unified RTMT uses the following services and servlets:. Cisco AMC service: This service starts up automatically after the installation and allows Unified RTMT to retrieve real-time information that exists on nodes in the cluster.

The IM and Presence service automatically assigns the first node as the primary collector. For Unified RTMT to continue to retrieve information when the primary collector fails, you must configure a subsequent node as the failover collector in Service Parameters in the administration interface. For information about these service parameters, select the?

Do not stop this service unless you suspect that this service is using too many resources, such as CPU time. If you stop this service on a server, you cannot collect or view traces on that server. Cisco Log Partition Monitoring Tool: This service which starts up automatically after the installation, monitors the disk usage of the log partition on a server.

RTMT Collector, a component that is automatically installed with the application, logs preconfigured monitoring objects information while Alert Manager, also automatically installed, logs alert histories into log files. Each preconfigured object belongs to one of several categories: devices, services, nodes, call activities, and PPR. Each category uses a separate log file, and alert details are also logged in a separate file.

The system also records important perfmon object values in performance log files. If the primary collector or manager fails for any reason, the secondary collector and manager perform the tasks until primary support becomes available.

For Unified Communications Manager clusters, the log files can exist on more than one node in the cluster because the primary collector changes in failover and fallback scenarios. You can display log files, except an alert log file, by using the Performance log viewer in Unified RTMT or by using the native Microsoft Performance viewer.

You can view an alert log file by using any text editor. Alternatively, from the CLI, you can use the file list command to display a list of files and the file get command to download files by SFTP. Log files exist in CSV format. New log files are created every day at hours on the local system. The first column of all these logs comprises the time zone information and the number of minutes from the Greenwich Meridian Time GMT.

RTMT Reporter uses these log files as a data source to generate daily summary reports. The report, which is based on the default monitoring objects, is generated every 24 hours for the following information:. Call Activity Status: Number of calls attempted and number of calls completed for each Unified Communications Manager , each gateway, trunk, and overall cluster if applicable.

Number of channels available, in-service for each gateway. Device Status: Number of registered phones, gateways, and trunks per each node and overall cluster if applicable. Server Status: percentage CPU load, percentage memory that is used, percentage disk space that is used per node. For each TFTP server, number attempted and failed requests. Alert Status: Number of alerts per node.

For Unified Communications Manager clusters, number of alerts per severity level for the cluster, including the top 10 alerts in the cluster. Performance Protection Report: Trend analysis information about default monitoring objects that allows you to track overall system health. The report includes information for the last 7 days for each node. For information about these parameters, go to the service parameter Help for your configuration:.

Cisco Business Edition For more information about the Serviceability reports, see the “Serviceability Reports” chapter in the Cisco Unified Serviceability Administration Guide. Unified RTMT saves user preferences and the module jar files the cache locally on the client machine.

Skip to content Skip to search Skip to footer. Bias-Free Language. Bias-Free Language The documentation set for this product strives to use bias-free language. Find Matches in This Book. Log in to Save Content. PDF – Complete Book 6. Updated: January 29, Chapter: Getting Started. Go to the Plug-ins window of the administration interface for your configuration: Interface How to access Cisco Unified Communications Manager. Click Find. Download the executable to the preferred location on your client.

The extraction process begins. To accept the license agreement, click I accept the terms of the license agreement ; then, click Next. If you do not want to use the default location, click Browse and navigate to a different location. Click Next.

To begin the installation, click Next. The Setup Status window appears. To complete the installation, click Finish. Perform one of the following actions: To install the tool on a computer that is running the Microsoft Windows operating system, click the Download link for the Cisco Unified Real-Time Monitoring Tool – Windows.

Download the installation file to your preferred location. Locate and run the installation file. Because you cannot change the installation location for upgrades, click Next. The Setup Status window appears; do not click Cancel. In the Maintenance Complete window, click Finish. In the Host IP Address field, enter either the IP address or hostname of the node or if applicable the node in a cluster.

Enter the port that the application will use to listen to the node. Check the Secure Connection check box. Click OK.

If the single sign-on feature is enabled, Unified RTMT does not prompt for the username and password; proceed to step 8. If the single sign-on is not enabled, Unified RTMT displays another window prompting for username and password. Enter the details as given in the following steps.

In the User Name field, enter the Administrator username for the application. In the Password field, enter the Administrator user password that you established for the username. When prompted, add the certificate store by clicking Yes. Unified RTMT starts. Locate the program shortcut. Right-click the shortcut. Perform one of the following actions: Right-click the shortcut and select Run as administrator. Select Properties. Under the shortcut tab, click Advanced.

Check the Run as administrator check box. The Critical Services pane indicates the status. To zoom in on a counter, perform one of the following tasks: To zoom in predefined objects, such as System Summary, perform one of the following actions: Drag the mouse over the plot area in the counter to frame the data and release the mouse button. Click the counter. The counter zooms in. To zoom counters in the Performance pane, perform one of the following actions and resize the window, if necessary : Double-click the counter that you want to zoom.

To zoom out a counter, perform one of the following actions: To zoom out predefined objects, such as System Summary, click the counter and press Z in the active counter to return the counter to original size. To zoom out counters in the Performance pane, click OK to close the Zoom window. To highlight charts and graphs, perform one of the following tasks: To highlight charts and graphs for predefined objects, such as System Summary, right-click in a plot area to highlight the nearest data series or point.

To highlight charts and graphs in the performance log viewer, perform one of the following tasks: Right-click any color code in the table below the chart in the Performance Log Viewer and choose Highlight to highlight the data series for that counter. To return a highlighted item to its original appearance in the Performance Log Viewer, select another item to highlight. Alert Name. Description of the alert. Performance Counter s. Source of the performance counter.

Condition to raise alert value is Value Calculated As. Method used to check the threshold condition. Number of Events Threshold. Cluster or list of servers to monitor. Alert Action ID. Enable Alerts. Step 7 Because you cannot change the installation location for upgrades, click Next.

Step 8 In the Maintenance Complete window, click Finish. A single copy of RTMT that is installed on your computer lets you monitor only one server or one cluster at a time. For example, you can monitor either of the following entities:. To monitor a product on a different server or node, you must first log off the server or node before you can log on to the other server.

Multiple copies of RTMT that are installed on your computer let you simultaneously monitor multiple Cisco Unified Communications Manager products that are installed on different servers. Note Beware of the following limitations:. Cisco recommends installing no more than four copies of RTMT on a computer. The shortcut icon gets overwritten and points to only the latest RTMT installation. Create another icon by creating a shortcut to jrtmt. Rename the icon accordingly. If the installation detects another version in the selected folder, a message displays.

To continue the installation, install the version in a different folder. Tip When you use RTMT, it saves user preferences and the module jar files the cache locally on the client machine.

When you uninstall RTMT, you choose whether to delete or save the cache. Step 1 After you install the plug-in, perform one of the following tasks:. Step 3 In the User Name field, enter the Administrator username for the application. Step 4 In the Password field, enter the Administrator user password that you established for the username.

Note If the authentication fails or if the server is unreachable, the tool prompts you to reenter the server and authentication details, or you can click the Cancel button to exit the application. After the authentication succeeds, RTMT launches the monitoring module from local cache or from a remote server, when the local cache does not contain a monitoring module that matches the backend version. Step 5 Enter the port that the application will use to listen to the server.

The default setting equals Step 6 Check the Secure Connection check box. Step 7 Click OK. Step 8 When prompted, add the certificate store by clicking Yes. The tab contains groups of icons on which you can click the monitor various objects.