I have three PCs 1-desktop, 2-laptops all running Win10 x64 Pro. My desktop has several drives one of which is for my TI backups for all of my systems. The drive is shared with full permissions for everyone. During a recent cleanup and reorganization of my desktop I reassigned most of the drives and reshare all of them with full permissions. On both laptops when TI attempts to access the drive on my desktop for my TI backups a window pops up titled Authentication Settings” and prompts for a User name and password.

I’m not sure what ID and password it is requesting. I tried using the ID and PW used to signon to the laptops and desktop which are all the same and this did not work. All system have TI , I’m not sure which builds are on the three systems.

In TI when I click on about I don’t see this information. Why is TI asking for this in that the drive is shared under windows with full permissions for everyone. If you’re not using v, yet, I would upgrade.

There was a but in that would not allow a network connection if there were mapped drives in Windows already. There was a hotfix manual download to address the bug, but addresses it directly with some other bug fixes. You can grab the full installer from your account login under prodcut downloads. Or, you can get it from the Acronis page for ” list of changes “.

If, for some reason, you want to stick with your current version assuming , then you’d need to apply the hotfix instead. MVP LogViewer MVP Google Drive Cleanup Utility Cloning Correctly Clone vs Backup Community Tools Contact Support Product Documentation Common OEM Drivers.

Bobbo, how do I determine the version installed? Please see KB Acronis True Image Troubleshooting Issues Related to NAS Credentials which has steps that you can follow to clear any stored credentials held by Acronis in the Windows Registry then re-enter these if you have recently changed this for your network drives.

Note: Please do not expect any instant reply for private messages as I am often unable to access these due to forum timeout errors! I suspect that after you changed the permissions of the shared drive, it no longer registers as being the same to Acronis.

Please keep in mind that there are local folder permissions, and share permissions as well. Giving everyone full access to the local folder, does not necessarily give full permissions to everyone on the share. Also, if you have a Windows Home Group setup, your Windows machines are probably using Homegroup to automatically authenticate to the shares. Third party applications may not be able to use the HomeGroup permissions since that is done in the background directly by Windows for basic file sharing.

Last, when using a workgroup, “everyone” is still different on each PC. Accounts for network shares are actually like this As a test, I created a new folder on my main PC and shared it only to “everyone” and not my homegroup or anyone else. Even in Windows, I am presented with a prompt to authenticate to this “new share”. You may not have seen this in Windows if you saved the previous logon in Windows credential manager when you originally attached to the share.

For Acronis to work, I suspect you need to re-pick the destination in the backup settings for the remote computers. Do I need to uninstall In that I accidently installed NG I cannot just install b, I tried and it stated something to the effect that I had a newer version installed. The NG version seems to be installed as a registered version.

Again to day I tried to download the latest standard version and my attempt failed. The Acronis website does something werid and I never get the download. I do not have a home group. This always gave me a lot of issues I could not reslove so I just stayed with workgroups. All of my systems have Win10 x64 Pro. I don’t know if this makes any difference.

I see what you are saying about “everyone” being different on each machine but I don’t understand it. Too much for my simple brain. Just TI hase a problem thus to me it seems to be a TI issue and not a sharing issue. Also all three of my systems have the same user and PW for the logon.

Again I tried to download the standard version via my account and this time I was successful except I have no idea what build I downloaded. Sorry but I have to throw a rock at Acronis for not providing this information.

Just as a test I again tried to access the network drive from my wife’s laptop, I get the prompt, it fails I’m assuming I need to enter the username and PW for the system I’m trying to access but the username and pw are the same for all three of my systems. I click on the button for the knowledge base and get “There is no information about this error available now. You can use the links below to search for any additional information that might be available.

Sorry but how stupid is this? This is super sloppy programming on the part of the developers. On my wife’s laptop I just cloned the task and it let me change the location for the network drive. The BU is now running. If you have accepted a ‘free’ or very low cost upgrade to ATIH NG then you could keep using it for the year that you are subscribed to this Premium version then make a decision as to whether you want to continue with it or not?

When your subscription comes up for renewal you will probably be hit with a significant price increase to continue with NG and you should check that you are not setup for automatic renewal unless you fully intend to continue with NG.

To change over from NG to the Standard version would require that you fully remove NG then do a clean install of the standard product. I would advise usng the Acronis Cleanup Tool link below after uninstalling NG normally if going that route. Steve, much thanks for the feedback. I looked the two different offerings, e. I’m on a fixed income and the budget is super tight as it is.

For me this is too much! I’ve added to my todo list an uninstall of NG and revert back to the standard. Big thanks for the suggestion and links. My current license expires Nov The feature of NG that is of most interest to me is the protection against data loss to ransomware. I have never been convinced that backing up to the cloud is a good solution for me mainly because my ISP provides very slow upload speeds and if I exceed the monthly transfer limit they will bill me huge amounts.

Ref “you should check that you are not setup for automatic renewal” How do I do this? I’ve signed to my Acronis account and I don’t see anything that suggest an automatic renewal or subscription. I’ve been trying to implement Windows Storage Spaces on my desktop and I’ve hit a major issue and with my current hardware configuration I cannot install Storage Spaces on my desktop.

This was discovered after attempting and trying to find a solution and after devoting about hours to this project I pulled the plug. I have a possible plan to implement Storage Spaces on my old laptop and this is also on my todo list and remains to be seen.

I think storage spaces will make things more difficult for you in the long run – especially when it comes to backing up as they will be logical volumes. Essentially, these are virtual or software RAID’s. Hopefully the following answers your question. It is rather long but it has what I think are all the details. The short answer is I could create a very workable storage solution for almost no out-of-pocket cost.

A few years ago I had a hardware RAID 5 and it got to the point where it was filled very near capacity. Unless things have changed to upgrade a RAID array, you have to dump all the data to other drives unless you can just install a new RAID and copy from the old to the new , purchase a set of equal size drives if you use drives of different sizes the array will default to make all drives the size of the smallest drive.

Because I could not afford to purchase a set of drives as one purchase I moved all the data to individual drives and until now I have gone with individual drives. Again a budget issue. Untill very recently all of the drives were being used. Also because of the ranges of different sizes I did not have enough to for a large RAID that would hold everything. About 2 months ago I discovered that Windows 8 and up included Storage Spaces and had the feature that I could use drives of different sizes.

This seemed to work great but the main problem you have with a setup like this is you are really limited by the smallest drive but not as much as you would be in a RAID 5 array. I quickly filled the pool and as I got near the capacity Windows kept informing me I needed to add a drive. I ignored the warning and kept adding more files. At the point of the capacity Windows stopped allowing me to add more files.

This was to be expected and this is when I realized that using a 3TB drive in my configuration it was the limiting factor. If I had put several 3TB drives in the pool then it would not be as much of an issue. BTW filling the pool to max capacity did create another major issue for me. I was NOT able to add another drive and never discovered why this was the case.

 
 

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I have been looking at a downloadable copy of this software. Following the initial MB of software download, the software recognised the. Config: 1 PC station under W with TI as master (not as server); 1 PC portable under W7 with TI Both are connected with Windows. Acronis True Image free mandatory software update for Acronis Cloud features How to download Acronis bootable media ISO · Firewall settings.

 

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Sorry but how stupid is this? This is super sloppy programming on the part of the developers. On my wife’s laptop I just cloned the task and it let me change the location for the network drive.

The BU is now running. If you have accepted a ‘free’ or very low cost upgrade to ATIH NG then you could keep using it for the year that you are subscribed to this Premium version then make a decision as to whether you want to continue with it or not? When your subscription comes up for renewal you will probably be hit with a significant price increase to continue with NG and you should check that you are not setup for automatic renewal unless you fully intend to continue with NG.

To change over from NG to the Standard version would require that you fully remove NG then do a clean install of the standard product. I would advise usng the Acronis Cleanup Tool link below after uninstalling NG normally if going that route. Steve, much thanks for the feedback.

I looked the two different offerings, e. I’m on a fixed income and the budget is super tight as it is. For me this is too much! I’ve added to my todo list an uninstall of NG and revert back to the standard. Big thanks for the suggestion and links. My current license expires Nov The feature of NG that is of most interest to me is the protection against data loss to ransomware. I have never been convinced that backing up to the cloud is a good solution for me mainly because my ISP provides very slow upload speeds and if I exceed the monthly transfer limit they will bill me huge amounts.

Ref “you should check that you are not setup for automatic renewal” How do I do this? I’ve signed to my Acronis account and I don’t see anything that suggest an automatic renewal or subscription. I’ve been trying to implement Windows Storage Spaces on my desktop and I’ve hit a major issue and with my current hardware configuration I cannot install Storage Spaces on my desktop.

This was discovered after attempting and trying to find a solution and after devoting about hours to this project I pulled the plug. I have a possible plan to implement Storage Spaces on my old laptop and this is also on my todo list and remains to be seen. I think storage spaces will make things more difficult for you in the long run – especially when it comes to backing up as they will be logical volumes.

Essentially, these are virtual or software RAID’s. Hopefully the following answers your question. It is rather long but it has what I think are all the details. The short answer is I could create a very workable storage solution for almost no out-of-pocket cost. A few years ago I had a hardware RAID 5 and it got to the point where it was filled very near capacity.

Unless things have changed to upgrade a RAID array, you have to dump all the data to other drives unless you can just install a new RAID and copy from the old to the new , purchase a set of equal size drives if you use drives of different sizes the array will default to make all drives the size of the smallest drive.

Because I could not afford to purchase a set of drives as one purchase I moved all the data to individual drives and until now I have gone with individual drives. Again a budget issue. Untill very recently all of the drives were being used. Also because of the ranges of different sizes I did not have enough to for a large RAID that would hold everything. About 2 months ago I discovered that Windows 8 and up included Storage Spaces and had the feature that I could use drives of different sizes.

This seemed to work great but the main problem you have with a setup like this is you are really limited by the smallest drive but not as much as you would be in a RAID 5 array.

I quickly filled the pool and as I got near the capacity Windows kept informing me I needed to add a drive. I ignored the warning and kept adding more files. At the point of the capacity Windows stopped allowing me to add more files. This was to be expected and this is when I realized that using a 3TB drive in my configuration it was the limiting factor.

If I had put several 3TB drives in the pool then it would not be as much of an issue. BTW filling the pool to max capacity did create another major issue for me.

I was NOT able to add another drive and never discovered why this was the case. Also I was not able to delete the pool. I had to attach each drive, one at a time, to my laptop and delete the pool. Again I don’t know why this happened. Currently I’m assuming this was a bug for both of these issues. Another reason for considering the Storage Spaces is that I could monitor the health and expected remaing life of my drives and hopefully replace a failing drive before it became unusable.

To monitor the drives I use Hard Disk Sentinel. As I view the estimated remaining life of my current drives I see that they range from a low of days to more than Thus I have a few drives that should be replaced in the near future. Yesterday I pulled the plug on my effort to install Storage Spaces on my desktop but I still had the 10 hard drives installed in the tower where I have three “data” drives, TB and TB.

Other than drive failure I don’t think my data needs will expand much in the future. I’m now 75 years young but with failing health and a lot of what I currently have as data could be deleted without any real loss.

I split these into two groups. This I will agree is not the best setup because all of the drives are installed on one system, e. But for now this is what I have to live with.

Just because I’m interested in this project I’m going to give it a try. At this time I don’t have any plans for it but I could put my 2nd copy of my data backups on it rather than using my desktop. I have to think about this a bit more. I believe your best bet is to uninstall the TI versions you now have on all your machines. Download the standard version of the True Image product and install it on your machines. There were problems associated with network connected devices that existed in versions prior to NG and Using VSS Doctor.

Authored on. Order Asc Desc. Date within – Any – 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year. Thread needs solution. Regular Poster. Posts: 7. Install Acronis True Image as described here.

Click Download : If the Acronis Universal Restore Media Builder is already installed on your computer, you will see the first screen of the Media Builder itself instead, as shown here. In such case you can skip this KB article about the installation and proceed with actually using the Universal Restore.

After you click the Download button, your default web browser opens and a Download file dialog window appears. Click Save : Depending on your browser’s configuration the dialog window may be skipped and the download may start automatically: Wait for the download to finish, security check to complete and click Run : The setup wizard opens.

Click Next : Select I accept this agreement to confirm your agreement with the license terms: Click Next : Click Next to install Universal Restore in the default location or click Browse to change the destination: Click Next to install the tool for all the users on the computer or choose to install it for the current user only: Click Proceed to begin the installation: Click Yes if asked for the confirmation: The setup wizard will start copying files of the Acronis Universal Restore Media Builder: Once the installation is finished, click Close : More information When Acronis Universal Restore Media Builder is installed and you click on “Acronis Universal Restore” option on the Tools tab, the media builder opens straight away: You can start working with Acronis Universal Restore.

 
 

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Acronis True Image: elements in the user interface are too small on high-DPI monitors with high relative scaling on Windows. Acronis True Image: “Invalid media. We always recommend using the latest build of Acronis software.

If there is any issue or inconvenience you have with Acronis software, it may already be fixed or improved in the latest build of the product We recommend keeping your Acronis True Image up to date. You are eligible to download and install any new build of Acronis True Image Essential, Advanced or Premium as long as your subscription is valid.

Having a full or an upgrade license of Acronis True Image Standard you are eligible to download and install any new build an update of Having a full or an upgrade license of Acronis True Image Standard you are eligible to download and install any new build an update of Acronis True Image for free. You are eligible to download and install any new build of Acronis True Image Advanced or Premium as long We recommend keeping your Acronis products up to date.

Most Acronis products check for updates automatically and suggest update once a new product build is available. An update can be installed over the existing version of the same product. It can also be installed from scratch on a clean system.